KERATIN COMPLEX SMOOTHING TREATMENT

FREQUENTLY ASKED QUESTIONS

Q: What is Keratin Complex Natural Keratin Smoothing Treatment by COPPOLA?
A:   It is a specially formulated revitalizing and rejuvenating treatment for the hair that eliminates up to 95% of frizz and curl. Applied by a certified technician, the advanced patent-pending formulation restores and restructures hair by infusing a special blend of natural keratin deep into the cuticle. The keratin is bonded into the cuticle by the heat of the flat iron to relax the hair’s sub-cuticle layer.

Q: How much time should be allowed for each client?
A: Timing would be determined upon consultation. Generally, please allow a 2 to 3 hour window.

Q: What results can be expected after the treatment?
A: The hair will be more manageable and take much less time to style. It will be noticeably softer and straighter, with added life and shine as well as a lengthened look.

Q: Can hair be colored before the treatment?
A: Yes! A great time to have the treatment done would be directly after permanent color, semi- permanent or highlights. The treatment will extend the life and seal the color in, leaving it vibrant.  However, it’s best to have glossing or toners done 3-5 days after treatment.

Q: Can the treatment be done on chemically treated, previously relaxed or straightened hair?
A: YES, It is recommended to wait two weeks between these chemical services

Q: How many days after the treatment before the hair can get wet or be washed?
A: You must wait 3 days (72 hours) before washing your hair or swimming.

Q: Can the hair be pulled back or clipped up during the 72-hour waiting period?
A: No. The hair should not have any impressions made by using bands or clips.

Q: What should be done if the hair gets wet during the 72-hour waiting period?
A: Blow the hair dry and flat iron with medium to low heat immediately.

Q: What kind of shampoo and conditioner should be used?
A:  Keratin Care Shampoo & Conditioner (Sodium-Chloride Free) or Keratin Color Care Shampoo & Conditioner (Sodium-Chloride and Sulfate Free).

Q: How often can the treatment be done?
A: The treatment can be done as often as every 4-6 weeks.

Q: Is the re-application of the treatment done on the entire head or just on the new growth?
A: The treatment should be applied to the entire head for re-application, as the build-up of keratin can only improve, not harm, the hair. Your certified technician will determine the heat-smoothing process on the previously treated hair.

Q: How long might I see results?
A: The treatment lasts 3-5 months, depending on lifestyle and maintenance, provided the client follows all after care instructions.

Q: Should the hair be cut before or after the treatment?
A: We recommend that the hair be cut after the treatment, as the hair will have a smoother texture and will lie differently.

Q: Can the treatment be done on pregnant or nursing women?
A: No. It is not recommended.